Also inside: Thumbs Up on PITS from Santa Cruz Public Library, Quipu Group Rockstars to Appear in Nashville and London Public Library Releases Holiday Songs

Also inside: Using Our Knowledge to Connect Libraries and Their Communities, eCARD Customer List Grows and Grows! and Get to Know Carol Gyger

Also inside: PITS News, Spring Cleaning? 2020 Planning? Quipu Can Help! and National Trend on Collection of Gender Data

Also inside: Home Town Library Love, PITS News, Balancing Collections When Your Formats Are Plants and Sculpture, ALA Releases New Resource for Hate Crimes in Libraries, eCARD Adds New Customers