Software Created with Libraries, for Libraries
Having designed products and services for many years, together and individually, the founders (also known as the “group”) – Melissa, Robert and Scott – realized that by using their interpersonal and professional skills and experiences, they could support the mission of libraries by creating products to solve problems that library staff and library users face every day.
After developing GoldRush, an early Electronic Resource Management system for the Colorado Alliance of Research Library members, they recognized the need for a good company that could develop high-quality, high-value custom library software and build strong partnerships with libraries. Robert, Quipu’s own “captain of industry,” brought the idea of forming a partnership to Melissa and Scott, his friends and colleagues, and together they created the Quipu Group, LLC.
Why did we name our company Quipu®? Our collective foundation in software development for libraries was databases. A quipu (pronounced kee·poo) is the earliest form of a database: a system of cords and knots attached to a main cord, created by the early Inca people to gather, track and share numeric and social information.
Since 2005, we have created custom products for libraries that focus on staff empowerment through data collection, organization and communication that supports and promotes users’ access to library services. Quipu project successes have led to word-of-mouth growth and positive references for our company, helping us build a client list that includes consortia and public libraries of all sizes – clients that are innovative and customer-centered in their services. The strong relationships and trust that we have built with our library customers have also led to the development of our four products: eCARD, ePASS, eRENEW, and PITS®.
Quipu is at the core of everything we help libraries to achieve. From collecting user data to storing and sharing information about museums and attractions, our searchable and secure databases ensure that libraries have confidence in our products and are able to connect with the information that is needed for each interaction.
We are proud to bring to the market product solutions for managing library access and attracting and engaging new library users. We love receiving customer success stories from our libraries and sharing the happiness, satisfaction, and delight that our products enable. Our libraries share their appreciation for “products that work” and the expert and responsive interactions they receive from the Quipu staff. These stories confirm that we are making a difference and this makes our lives joyful. Our customers’ success invigorates our dedication to providing exceptional service to our library partners.
