An online library Patron Incident Tracking System that fosters a safe space for everyone.

With PITS™, your staff can experience clear and consistent incident reporting, send notifications to appropriate staff members and keep track of which patrons are currently suspended or trespassed.
You decide what data to collect at your library! PITS™ supports local policies and can include the date and time of the incident, location of the incident, the specific rules of conduct that have been broken, information about the patrons involved, staff comments and any additional support called for the incidents.
  • The PITS™ Dashboard also offers a quick view of patrons suspended or barred from the library
  • Libraries that upload images and documents benefit from the additional information that these artifacts offer to support incident tracking
  • PITS™ is a hosted, web-based application